HUNT DIGITAL MEDIA – PARTNER AGREEMENT

Effective Date: 5th Feb, 2025

This Partner Agreement ("Agreement") is entered into between Hunt Digital Media ("Company"), a registered business entity, and the Partner ("Client"), who wishes to use the services of Hunt Dial ("Product").

Hunt Dial is a cloud-based, self-serve outbound calling solution owned and operated by Hunt Digital Media.

1. DEFINITIONS

1.1 "Hunt Digital Media" refers to the legal entity operating Hunt Dial.
1.2 "Hunt Dial" refers to the cloud-based outbound calling platform provided by Hunt Digital Media.
1.3 "Partner" refers to any business or individual using Hunt Dial’s services for outbound calling and lead management.
1.4 "DND" refers to Do Not Disturb regulations as per TRAI guidelines in India.
1.5 "Services" refers to the automated call center solutions provided via Hunt Dial.

2. COMPLIANCE WITH INDIAN TELECOMMUNICATION REGULATIONS

2.1 The Partner must ensure that all lead data provided complies with TRAI, TCPA, and GDPR where applicable.
2.2 The Partner indemnifies Hunt Digital Media against any legal action or penalties due to violations of telemarketing laws.
2.3 Partner is solely responsible for ensuring calls do not violate DND regulations.

3. DATA PRIVACY & SECURITY

3.1 Hunt Digital Media will not share, resell, or use any lead data for third-party marketing purposes.
3.2 All call recordings will be stored for a limited period (30-90 days) and automatically deleted.
3.3 Partner is responsible for securing account credentials and API keys to prevent unauthorized access.

4. PARTNER AUTHORIZATION

4.1 The Partner authorizes Hunt Digital Media to make outbound calls using Hunt Dial on their behalf.
4.2 Partner confirms they have obtained consent from all leads before uploading data to the system.

5. PAYMENT & REFUND POLICY

5.1 Hunt Dial operates on a prepaid model. No refunds are provided for used credits.
5.2 Disputes regarding billing must be raised within 7 days of the transaction.
5.3 Subscription renews automatically unless canceled at least 7 days before renewal.

6. USAGE RESTRICTIONS & ACCOUNT TERMINATION

6.1 Partner agrees not to use Hunt Dial for:
- Fraudulent activities, spam, or bulk robocalls.
- Political campaigns (unless legally authorized).
- Misleading or unethical sales tactics.
6.2 Hunt Digital Media reserves the right to suspend accounts involved in excessive customer complaints or legal violations.
6.3 Hunt Digital Media reserves the right to terminate access in case of non-compliance with regulations.

7. INDEMNIFICATION & LIABILITY LIMITATION

7.1 Partner agrees to indemnify and hold harmless Hunt Digital Media from any legal claims, damages, or penalties due to misuse of services.
7.2 Hunt Digital Media is not liable for any loss of business, revenue, or reputation due to the use of its services.
7.3 Hunt Digital Media is not responsible for third-party legal claims against Partner due to non-compliance with applicable laws.

8. GOVERNING LAW & DISPUTE RESOLUTION

8.1 This Agreement is governed by the laws of India. Any disputes will be resolved through arbitration under the Arbitration and Conciliation Act, 1996.
8.2 Arbitration will take place in Mumbai, India, with one arbitrator mutually agreed upon by both parties.
8.3 Any unresolved disputes shall be settled in the courts of Mumbai, India.

9. MISCELLANEOUS

9.1 This Agreement constitutes the entire understanding between Hunt Digital Media and the Partner.
9.2 Any amendments must be made in writing and mutually agreed upon.